Frequently asked questions
Find clear answers about files, quotes, hiring, certified translation, the Certificate of Accuracy, timing, delivery, and privacy.
File submission
What should I send?＋
Send every available page, including relevant reverse sides, and make sure the images are complete and legible.
Can I send photographs?＋
Yes, provided the page is sharp, evenly lit, complete, and free of glare or cropped edges.
Can I send several files?＋
Yes. Related documents can be included in the same request and identified in the notes.
Quotes and projects
How do I request a quote?＋
Send the complete files through the quote form, WhatsApp, or email.
What information helps prepare the project?＋
The source language, complete documents, requested delivery date, and any relevant written instructions help us organize the translation.
Can I include several documents in one request?＋
Yes. Related files can be submitted together and handled as one coordinated translation project.
Languages
Which source languages do you translate into English?＋
F2 Translations works with Portuguese, Spanish, French, Italian, Chinese (including Mandarin), German, Dutch, Arabic, Russian, and other source languages.
Is the website available in all of those languages?＋
No. The website and client service are available in English, Spanish and Portuguese. The additional languages refer to the source documents we translate into English.
Can I request a language that is not listed?＋
Yes. Select Other language in the quote form and identify the source language so our team can review the document.
Certified translation
What does USCIS require from a foreign-language document?＋
The document must be accompanied by a full English translation and a certification that the translation is complete and accurate and that the translator is competent to translate.
Is a certified translation the same as a notarized translation?＋
Translator certification addresses the completeness and accuracy of the translation and the translator’s competence. Notarization is a separate signature procedure.
USCIS
Which documents need translation?＋
Foreign-language documents submitted to USCIS generally require a complete English translation and translator certification.
What does the Certificate of Accuracy contain?＋
It identifies the translated document and includes the translator certification concerning completeness, accuracy, and competence.
Can F2 Translations handle a complete document set?＋
Yes. Civil, academic, employment, financial, police, court, medical, and supporting records can be organized as one translation project.
Timing and delivery
How do I request a quote?＋
Send the complete document through the quote form, WhatsApp, or email. Our team will review the files and prepare the project quote.
What documents can F2 Translations translate?＋
We translate civil, academic, professional, financial, police, court, medical, and supporting documents used in immigration and official matters.
Privacy and confidentiality
How are sensitive files handled?＋
Access is limited to people and providers who need the files to review, translate, quality-check, or deliver the approved service.
What information should I send?＋
Send only the information and files needed to review and perform the requested work.
Can I ask about file retention?＋
Yes. Contact our team with questions concerning access, retention, or deletion.
Ready to move forward with your translation?
Upload the complete file and receive the exact price and delivery time before work begins.
Quick quote · Pricing and timing confirmed after file review